Our Service

01

Research & Design

Quality is not checked out, it is not produced, quality comes from design.
Only from the design of this source to eliminate the emergence of abnormal product quality, in order to truly control the quality of products.
Our design team, from Taiwan, has more than 18 years of design and development experience in the automation industry.How does our technical team improve their overall R&D and design capability step by step?

• - Perfect professional R & D design team.
• - Go deep into the front line and understand customer needs.
• - Get to know our competitor, find out the differences, and conduct in-depth research.
• - Go out for cross-boundary reference and open our mind.
• - Strengthen learning and training, improve management and technology.

02

Products Sampling

In fact, sampling testing is to randomly select some products from the total products, and then carry out inspection according to relevant inspection content, and then obtain inspection results. During the inspection process, the error should be controlled within the required range.
In order to ensure 100% accuracy and your order satisfaction, we usually provide customer samples for testing when we start a new customer or new project, so that you can confirm all the appearance, size and a series of related technical information about the product in advance. Generally, we check the following points.

• - Appearance of products.
• - Marking.
• - Product experience (smoothness, etc.)
• - Testing of technical data.
• - Rationality of actual packaging.

During the sample testing, if you have any difficulties in the inspection, you are welcome to inform us at any time. We are a professional linear motion products manufacturer, with rich experience in inspection and maintenance. We believe that we can bring you better user experience.

03

Quality Control & Quality Certification

We are firmly committed to achieving excellence in both product quality and customer service. Our Quality Assurance Program details the stringent procedures and inspection guidelines we adhere to in order to comply with all applicable codes/standards (this includes additional requirements stipulated by our clients).
This program ensures that all products are manufactured, inspected, and tested in accordance with the specifications of governing contract documents, codes, and standards. Reliable and effective quality control is essential to our success here at products Manufacturing.
We are firmly committed to QC from the moment we receive an order and throughout the entire process until final delivery. We recognize that our efforts for continuous improvement include a distinct combination of analyzing, evaluating and planning in order to achieve an optimum quality control management system. We also pay great attention to the quality of our products and we have many quality certificates.ISO9001:2015,etc.

04

Packing & Delivery

We have decades of experience in foreign trade and we attach great importance to the shipment management. We can provide 3 options for you according to your requirements, OEM is available and as well as Limon/Neutral packing. We have certain rules for this part, if you have any special requirements, feel free to contact us. We also would like to mention that great care is taken to be certain your shipment which is packed precisely the way you want it, regardless of whether it is Limon/Neutral/OEM.
From packing to the moment it reaches your hands, we arrange everything, you can choose whatever transport way that fits your situation most, including Freight-forwarding, FOB China, CIF to Request Port, Door-to-door service and express like FEDEX/DHL/UPS/TNT is also available.
We have many years’ experience for foreign trade, and we will make sure that the following factors will be considered during the delivery.

• - Security and traceability.
• - Good timeliness and strong controllability.
• - Good service and cost effective.

In that way, you can know the delivery status of goods at any time, the goods should be delivered within the delivery time expected by you.
We also would like to suggest, on the premise of ensuring that the first and second principles are not violated, you can choose the logistics mode with higher cost performance We will also help you with comprehensive consideration, according to the characteristics of the products (size, safety, shelf life, customs clearance convenience, etc.).

05

After-sales service

We have more than 10 years experience for foreign trade, so we have very complete After-sales service system and received the high praise from our partners. We have 24 hour online service, usually we can reply within 30 mins.

• - According to the requirements of customers, provide technical guidance on the use and other aspects;
• - Ensure the supply of maintenance spare parts;
• - Responsible for repair service, and provide regular maintenance, regular maintenance;
• - Provide customer with regular telephone return visit or home visit;
• - Dealing with customers' letters, visits and telephone complaints, answering customers' inquiries.At the same time, we will use various ways to collect the opinions of consumers on the quality of products, and improve them in time according to the situation.